Race

When will JKR ROADRUNNERS be held ?

JKR ROADRUNNERS will be held on the 25th of November 2017.

Where will JKR ROADRUNNERS be take place?

Setia City Convention Centre, Setia Alam, Malaysia.

What are the race categories for JKR ROADRUNNERS?

We have 10KM and 5KM distances.

Are other types of activities allowed during the race for e.g. cycling, rollerblading, running with pets ?

Any form of wheeled apparels or vehicle and running with pets are strictly prohibited.

Is there a baggage check-in area at the start venue ?

Yes there will be.

What if I am injured before or during the race, or otherwise unable to finish the race?

Medical aid is available at the starting point and at all water stations. If the injury is deemed serious and requires immediate medical assistance, ambulance services can be sought. Alternatively, you may board the sweeper bus that will take you to the finish line. Participants who are unable to finish the race due to medical reasons or otherwise will not be eligible for finisher medals, prizes and goodie bags.

Do I still get a finisher's medal and finisher's certificate if I complete my run after the cut-off time ?

No, participants who do not finish the race within the stipulated cut-off times will not receive a finisher’s medal.

If I register and do not manage to finish the full distance before the cut off time, can I still get the Finisher's Medal ?

No, only participants who complete the full distance in this category within the cut-off times will receive their finisher’s medal.

What is the cut off time for 10km and 5km?

The cut off time for 10km is 2hours 30minutes and 5km is 2hours. Plenty of time to finish the race!
 

Race

When will JKR ROADRUNNERS be held ?

JKR ROADRUNNERS will be held on the 25th of November 2017.

Where will JKR ROADRUNNERS be take place?

Setia City Convention Centre, Setia Alam, Malaysia.

What are the race categories for JKR ROADRUNNERS?

We have 10KM and 5KM distances.

Are other types of activities allowed during the race for e.g. cycling, rollerblading, running with pets ?

Any form of wheeled apparels or vehicle and running with pets are strictly prohibited.

Is there a baggage check-in area at the start venue ?

Yes there will be.

What if I am injured before or during the race, or otherwise unable to finish the race?

Medical aid is available at the starting point and at all water stations. If the injury is deemed serious and requires immediate medical assistance, ambulance services can be sought. Alternatively, you may board the sweeper bus that will take you to the finish line. Participants who are unable to finish the race due to medical reasons or otherwise will not be eligible for finisher medals, prizes and goodie bags.

Do I still get a finisher's medal and finisher's certificate if I complete my run after the cut-off time ?

No, participants who do not finish the race within the stipulated cut-off times will not receive a finisher’s medal.

If I register and do not manage to finish the full distance before the cut off time, can I still get the Finisher's Medal ?

No, only participants who complete the full distance in this category within the cut-off times will receive their finisher’s medal.
 

Registration

How can I register for JKR ROADRUNNERS?

Click here to register via our registration partner HooHa online management.

Can I register if I am under the age of 18?

Yes you can. But you will need your parents credit card or use your own debit cards, along with endorsed consent letter, However, if you are below 12 years old, you will need parental/guardian supervision who will participate in the race with you in the same category. Please see here for more information.

How will I know if my entry has been accepted?

Yes, you can only do a 1 time change. Changes must be made before 15th September 2017’.

Do I get a refund if I choose not to participate after registration ?

No refunds will be given to participants who register and do not participate on race day.

Can I make changes to my personal particulars after submitting my registration ?

Yes, you can only do a 1 time change. Changes must be made before 15th September 2017’.

Can I change my run category after registering?

Yes, you can. You will need to pay the difference if the fees for the new category you are entering is higher. However, we will not refund if you go for a shorter distance category.

Why is it that I have not received my confirmation e-mail despite registering and making payment ?

If you encounter problems with the confirmation email, please contact the Organiser here.

When is the registration deadline ?

15th September 2017. Registrations will be closed after this date.

What is a Race Pack ?

The Race Entry Pack contains the runner’s T-shirt, runner’s bib & safety pins, timing chip (except for 5km category, there is no timing chip) and vouchers from sponsors.

When will the Race Pack Collection (RPC) be held and where will it be

RPC details will be announced closer to the event date.

Are there options for delivery of Race Pack ?

Race Pack Delivery (RPD) is available. You can select mode of Race Pack collection during registration.

What happens if I’m unable to collect my Race Entry Pack on the collection day ?

Your Race Entry Pack, if uncollected, will be disposed as deemed fit at the discretion of the Organiser.

How can I get to the race venue ?

We will share locations of available parking spaces for those of you who are driving to JKR ROADRUNNERS.

How does the age criteria apply ?

Your age is calculated based at time of 31st December 2017.
 

Registration

How can I register for JKR ROADRUNNERS?

Click here to register via our registration partner HooHa online management.

Can I register if I am under the age of 18?

Yes you can. But you will need your parents credit card or use your own debit cards, along with endorsed consent letter, However, if you are below 12 years old, you will need parental/guardian supervision who will participate in the race with you in the same category. Please see here for more information.

How will I know if my entry has been accepted?

Yes, you can only do a 1 time change. Changes must be made before 15th September 2017’.

Do I get a refund if I choose not to participate after registration ?

No refunds will be given to participants who register and do not participate on race day.

Can I make changes to my personal particulars after submitting my registration ?

Yes, you can only do a 1 time change. Changes must be made before 15th September 2017’.

Can I change my run category after registering?

Yes, you can. You will need to pay the difference if the fees for the new category you are entering is higher. However, we will not refund if you go for a shorter distance category.

Why is it that I have not received my confirmation e-mail despite registering and making payment ?

If you encounter problems with the confirmation email, please contact the Organiser here.

When is the registration deadline ?

15th September 2017. Registrations will be closed after this date.

What is a Race Pack ?

The Race Entry Pack contains the runner’s T-shirt, runner’s bib & safety pins, timing chip (except for 5km category, there is no timing chip) and vouchers from sponsors.

When will the Race Pack Collection (RPC) be held and where will it be

RPC details will be announced closer to the event date.

Are there options for delivery of Race Pack ?

Race Pack Delivery (RPD) is available. You can select mode of Race Pack collection during registration.

What happens if I’m unable to collect my Race Entry Pack on the collection day ?

Your Race Entry Pack, if uncollected, will be disposed as deemed fit at the discretion of the Organiser.

How can I get to the race venue ?

We will share locations of available parking spaces for those of you who are driving to JKR ROADRUNNERS.

How does the age criteria apply ?

Your age is calculated based at time of 31st December 2017.
 

Payments

What are the payment options?

Payment by credit/debit card only via HooHa online Management. No cash payment is accepted.

Who is the payment gateway provider for JKR ROADRUNNER 2017?

JKR ROADRUNNER 2017 will be working with HooHa Online Management, a leading online registration platform that offers an easy, reliable and safe registration platform and payment gateway.

Can I register first and make payment later ?

Registration is only considered as complete once payment is made.
 

Payments

What are the payment options?

Payment by credit/debit card only via HooHa online Management. No cash payment is accepted.

Who is the payment gateway provider for JKR ROADRUNNER 2017?

JKR ROADRUNNER 2017 will be working with HooHa Online Management, a leading online registration platform that offers an easy, reliable and safe registration platform and payment gateway.

Can I register first and make payment later ?

Registration is only considered as complete once payment is made.
 

Route

Where are the water stations ?

Sufficient Water Stations will be strategically positioned along the running route. More details will be provided in due course.

Are there fruit stations, and where ?

Banana will be provided at selected Water Stations along the running route.

Is there public transportation before and after the Event?

Public transportation will still be available after the start of the event but you may need to make alternative arrangement before the run.

Where are the parking areas for the Event ?

We will make this information available closer to the event date.

Is the parking free?

Unfortunately we cannot bare the cost of your parking tickets.
 

Route

Where are the water stations ?

Sufficient Water Stations will be strategically positioned along the running route. More details will be provided in due course.

Are there fruit stations, and where ?

Banana will be provided at selected Water Stations along the running route.

Is there public transportation before and after the Event?

Public transportation will still be available after the start of the event but you may need to make alternative arrangement before the run.

Where are the parking areas for the Event ?

We will make this information available closer to the event date.

Is the parking free?

Unfortunately we cannot bare the cost of your parking tickets.
 

Race Prize

Am I eligible for 2 prizes if I qualify in 2 prizes? For e.g. If as a Malaysian 10KM runner, and I am 1st in the Men Open?

Yes you are eligible for multiple prizes if you meet the criteria set. We will even award you for being the fastest Malaysian to cross the line too!

If there are any disputes in the race results, who can I appeal to ?

Please contact the organisers.
 

Race Prize

Am I eligible for 2 prizes if I qualify in 2 prizes? For e.g. If as a Malaysian 10KM runner, and I am 1st in the Men Open?

Yes you are eligible for multiple prizes if you meet the criteria set. We will even award you for being the fastest Malaysian to cross the line too!

If there are any disputes in the race results, who can I appeal to ?

Please contact the organisers.